COUNSELLING
Life is a journey. Ever dreamed it could be better?
The Well Healing Rooms provide a range of Therapeutic and Counselling
Services delivered by Accredited and Experienced Therapists.
The Well provides a confidential, safe and respectful environment where
people can receive healing, nurture and empowerment in all areas of life.
Our counselling team is committed to seeing people restored to wholeness and living life to their full God given potential.
We provide individual and relationship counselling covering a wide range of issues such as marriage, anxiety, depression, grief and loss, anger, sexual and emotional abuse, eating disorders, drug and alcohol, youth suicide and self harm, self esteem and sexuality issues.
What can you expect from your counsellor?
 Counselling is designed to provide encouragement and guidance to stimulate personal growth and development in the client. This will enable, you, the client to cope more effectively with life issues, inner conflict, or crippling emotions.
It assists individuals,families and couples to resolve interpersonal tensions, relate more effectively and help overcome self defeating life patterns. This is the work of skilled, properly trained personnel, who have been recognised by their regulatury body for their professional conduct and competency in the therapeutic application of counselling theory, using a variety of healing methods consistent with the integration of faith and practice.
In all professional matters, your counsellor at The Well shall maintain practices that will protect, you, the public and advance the profession.
Your counsellors shall respect and serve clients with excellence and ethical integrity, strictly avoiding all client harm and exploitation.
Your counsellors shall demonstrate sensitivity, humility, honesty, integrity and capability towards, you, the client. In demonstrating respect for you as a client, counsellors shall avoid undue invasion of privacy in the collection and dissemination of information.
Counsellors shall maintain client confidentiality, clearly defining the boundaries of such.
Apart from the exceptions stated below, counsellors shall not disclose confidential client communications without first discussing the intended disclosure and then securing written permission from the client
Exceptions to maintaining confidentiality are: a client threatening to harm self or another through suicide, homicide, or serious and imminent abuse. It is the duty of counsellors to disclose such information to their supervisors and/or other appropriate professional
Counsellors must be aware of the power differential that exists between them and theclient. The client is in a vulnerable position and the counsellor must adequately discharge their duty of care to protect the client and preserve the integrity of the clientcounsellor relationship.
Your counsellor shall maintain a relationship with you as a client on a professional basis, and avoid dual or multiple relationships. Should a dual relationship arise, counsellors are requiredto deal with the situation professionally and ethically, realising the potential damages of dual relationships.
Your counsellors should not abruptly cut off or end services without giving notice and adequately preparing the client for termination or referral. Termination or referral is indicated when:
1 objectives have largely been achieved;
2 the client declines further counselling;
3 the client no longer benefits from counselling; and/or
4 the counselling is harming the client.
Except when precluded by unforeseen behaviour of the client, counsellors should discuss termination or referral with the client, offer referral if wanted or appropriate, and facilitate termination in the client’s best interest
Your Counsellors will respect the religious convictions of clients and strive to understand their belief system. Bearing in mind the considerable influence counsellors have over clients, they need to avoid any imposition of their own faith.
Counsellors accept the limitations of confidentiality when human life is endangered. Disclosure will be necessary if there is a threat to any person in the case of suicide, homicide, and/or the abuse of children, elders, and dependent persons. Protective action should be taken when the counsellor has:
1 reasonable suspicion that a minor (under 18 years), older person (over 65), or dependent adult has been harmed by the client; or
2 direct or implied client admissions of harmful acts or threatened action that is serious, imminent, and attainable against a clearly identified person(s).
Disclosure in situations, as described above, shall be made to the counsellor’s supervisor, and as appropriate, to the intended victim, to their family or friends, and/or to law enforcement personnel. In the case of child abuse, the counsellor shall report to child protective services or any other designated agency established for protective
Counsellors are responsible for maintaining adequate records that facilitate the rendering of professional services to their clients. These same records need to satisfy the requirement of lawful and regulatory processes, as well as the procedures required by The well.
Adapted from CCAA Code of Ethics
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